Get in Touch With Us
Got a question about how sweepstakes casinos work, spotted something on the site that needs a second look, or want to suggest an operator we haven't covered yet? This page explains how to reach Best Sweepstakes Casinos and what kind of messages we're best placed to help with.
How to Reach Our Team
Email is the most reliable way to get in touch. Send your message to [email protected] and a member of our editorial team will read it personally — we don't rely on automated replies to stand in for a real answer.
If you can, let us know what your message is about in the subject line. A quick note such as "correction," "operator suggestion," or "general question" helps us route it to the right person and get back to you sooner. We aim to respond within a couple of working days, though it can take a little longer during busier periods.
What We Can Help With
- Questions about how sweepstakes casinos work — If you're unclear on the difference between Gold Coins and Sweepstakes Coins, how redemptions work, or why availability differs by state, we're happy to point you toward the right explanation on the site.
- Corrections and updates — Sweepstakes casino offers, eligible states, and terms change often. If you notice something on departmentofwandering.com that looks outdated or inaccurate, please tell us so we can check it against the operator's current terms.
- Suggestions for coverage — If there's a new sweepstakes casino you'd like us to look into, or a topic you think we're missing, we welcome the tip. We only review and rank the operators listed on our site, so any suggestion goes through the same research process before it's added.
- Site feedback — Whether it's about how our comparison tables read on mobile or something you'd like explained differently, general feedback on the site itself is always useful.
What We Can't Do
We're an independent research and comparison site, not a customer support desk for any operator. If you have an account issue, a delayed redemption, or a question about your identity verification with a specific sweepstakes casino, that has to go through the operator's own support channels rather than through us. We also can't offer legal advice on whether a particular platform is permitted in your state — for that, check the operator's terms and, where needed, your state's own guidance, since rules around sweepstakes promotions vary and change over time.
If you're comparing operators before you decide where to play, our rankings and offer details for options like Crown Coins, SplashCoins, and the rest of the list on this site are a good starting point, alongside our page on Best Non GamStop Casinos if that's part of what you're researching.
A Note on How We Work
Our reviews and rankings are based on research into publicly available terms, welcome offers, and platform features. We don't accept payment in exchange for a better position in our rankings, and any commercial relationships we have with operators don't influence how we rate them. If reader feedback points to something we've got wrong, we'd rather fix it than leave it standing.
Thanks for taking the time to read this far. Whatever you're writing in about, we look forward to hearing from you.